Questions and answers

Where can I find out about Edelweiss arrival and departure times?

You can check your arrival and departure times directly at Zurich Airport. This information is also available on the website of our sister airline SWISS.

Arrival & Departure

Can I use the airport lounge if I have an Edelweiss business class ticket?

If you have a Business Class ticket, you can relax in a lounge while waiting for your flight. As a passenger with an Economy Class ticket you have the option of booking a voucher for your lounge access via our sister airline SWISS. Below an overview of the lounges in which you can while away the time before your flight: Shorthaul Longhaul Lounge access voucher

Which type of aircraft flies long-haul?

Our long-haul destinations are served by the Airbus type A340-313 and A330-300. For more information about our fleet and seat maps, click on the link below:

fleet

Which type of aircraft flies short-haul?

Our short- and medium-haul routes are served by the Airbus A320. For more information on our fleet and seat maps, click on the link below:

fleet

Where can I view the Edelweiss flight timetable?

We fly to sixty holiday destinations in the world. Flight frequencies vary depending on destination and season. To see all of our flight connections up to 361 days before departure, click on the link below:

timetable

Which destinations does Edelweiss fly to?

Edelweiss flies to more than seventy holiday destinations in more than 30 countries in all corners of the world. For an overview of our flight destinations, click on the link below:

Destination

Which Edelweiss aircraft are equipped with individual inflight entertainment systems?

The seats in all of the flight classes on our long-haul aircraft are equipped with individual screens and an entertainment system. If you are travelling on a short- or medium-haul flight, you have the option of connecting your own device (smartphone, tablet or notebook) with the board server. This will allow you to benefit from the entertainment programme which is free of charge. Please make sure you download the Edelweiss Entertainment app on to your mobile device before your flight. For more information and a quick three-step reference guide, click on the link below:

Entertainment App

Is WLAN available on Edelweiss aircraft?

We do not offer Internet on board at this time.