Questions and answers

Where can I find out about Edelweiss arrival and departure times?

You can check your arrival and departure times directly at Zurich Airport. This information is also available on the website of our sister airline SWISS.

Arrival & Departure

Can I use the airport lounge if I have an Edelweiss business class ticket?

If you have a Business Class ticket, you can relax in a lounge while waiting for your flight. In addition, guests with an Economy Class ticket have the opportunity to purchase lounge access via our partner Lounge Pass. An overview of the lounges where you are welcome before your departure can be found here:

Lounges short- and medium-haul
Lounges longhaul

Which type of aircraft flies long-haul?

Our long-haul destinations are served by the Airbus type A340-300. For more information about our fleet and seat maps, click on the link below:

Fleet

Which type of aircraft flies short-haul?

Our short- and medium-haul routes are served by the Airbus A320. For more information on our fleet and seat maps, click on the link below:

Fleet

Where can I view the Edelweiss flight timetable?

We fly to more than 80 holiday destinations in the world. Flight frequencies vary depending on destination and season. To see all our flight connections up to 360 days before departure, click on the link below:

Timetable

Which destinations does Edelweiss fly to?

Edelweiss flies to more than seventy holiday destinations in more than 30 countries in all corners of the world. For an overview of our flight destinations, click on the link below:

Destination

Which Edelweiss aircraft are equipped with individual inflight entertainment systems?

The seats in all of the flight classes on our long-haul aircraft are equipped with individual screens and an entertainment system. If you are travelling on a short- or medium-haul flight, you have the option of connecting your own device (smartphone, tablet or notebook) with the board server. This will allow you to benefit from the entertainment programme which is free of charge.  For more information and a quick seven-step reference guide, click on the link below:

Wireless Entertainment System 

Is WLAN available on Edelweiss aircraft?

We do not offer Internet on board at this time.