What can we do for you?
Your questions and feedback
Do you have a question, would you like to give us feedback or need assistance with your flight? This is the right address for your questions and concerns, praise or criticism. Our specialists will be happy to help you. Fast, friendly and competent.
Your booking and our services
Tailor your journey to your needs. Here you’ll find all the information about our options and services related to your booking.
Your journey and important information
Be well prepared for your journey: here you’ll find important information for your trip.
Do you prefer to call us?
You can reach our Service Centre 24 hours a day from Monday to Sunday by telephone on the numbers listed below.
| Country | Telephone number |
|---|---|
| Switzerland | +41 848 333 593 |
| Austria | +43 120 609 2056 |
| Canada | +1 514 392 8654 |
| Germany | +49 221 177 09850 |
| Kosovo | +383 38 712 035 |
| Portugal | +351 800784041 |
| Spain | +34 900 056 486 |
| United Kingdom | +44 207 949 4863 |
| USA | +1 669 272 1225 |
Find out more