Do you wish to rebook or cancel your flight?

If you booked your ticket by way of, kindly contact our Service Center by phone at +41 848 333 593 or use our contact form. Refunds may only be requested through the contact form.

Contact form


If you booked your flight through a travel agency or via, please get in touch with your booking office again. Please also check the rebooking or cancellation terms applicable for your booked flight ticket.