Family travel in comfort

Travelling by plane evokes emotions – and is especially exciting for children: departure gates buzzing with people, intriguing passenger boarding bridges and charming flight attendants are just some of many sensory impressions experienced at the airport and above the clouds. Our goal is to make sure your child has the best possible experience. To that end, we offer the following services for children.

Children’s tickets and seats

Children aged 2 to 11
The child has his/her own cabin seat.
Infants up to 2 years of age
During the flight, the infant will be seated on a grown-up’s lap, secured with a special seat belt. New-born babies less than seven days old need a certificate from a general practitioner confirming that they are fit to fly. No separate cabin seat is needed, but a valid flight ticket is required. If a child turns two between the outbound and return flight, please contact the Service Center +41 (0)848 333 593 or contact form.

Baby cribs

Baby cots/cribs are available in all travel classes on long-haul flights and in Business Class on flights within Europe. They are approved for babies up to and including 8 months, weighing a maximum of 11 kg and a maximum body size of 70 cm. The number of cots is limited, so please make sure you contact our Service Center well ahead of time.

Almost as convenient and practical as at home: Edelweiss also provides the following items for passengers travelling with babies:

  • Additional blankets to cuddle up in
  • Nappy/diaper changing tables in the toilets

Immigration requirements for children

Many countries have special immigration requirements for children. Make sure you find out about these requirements before your trip, and be sure to have all the necessary documents with you during travel.

Entertainment programme for children

We want your child to have fun on board and feel well looked after throughout the flight! The Edelweiss entertainment programme for children offers a wide range of movies, series and audios to keep our young passengers busy and entertained on our long-, short- and medium-haul flights.

Our Wireless Entertainment System is available on short- and medium-haul flights:

Entertainment programme for children

Special meals for young gourmets (aged 2 and older)

Flying with Edelweiss is really exciting for children – and includes tucking into some delicious food on board! Our inflight kitchen will help make sure your child feels at ease above the clouds. Reservations for special children’s menus can be made at no extra charge via our website or through your travel agency – so that our youngest passengers can look forward to yummy meals that will tickle their taste buds! Please note that special meals for children are available for children from 2 years of age.

Please let us know at least 4 days before departure if you want one of our child meals via the following link:

Baby food (0–2 years of age)

Passengers travelling with infants are permitted to take milk and liquid baby food on board their Edelweiss flight. Both can be carried on board without a transparent plastic bag and may also exceed the maximum allowance for liquids in carry-on baggage. However, the quantity of milk and liquid baby food must be limited to the amount needed for the duration of the flight. Furthermore, they must be shown at the security check. To make sure your baby is fully content during the flight, please do not hesitate to approach our cabin crew who will be happy to heat milk or baby food for you. By the way, you can order baby food for your infant (not on every short-haul route available). Order the baby meal while you are making your booking or let us know at least 4 days before departure using the following link.

Pushchairs and buggies

Provided your pushchair or buggy is collapsible, you can take it with you right up to the aircraft. Depending on your destination, it will either be returned to you when you disembark or at the latest on the baggage conveyor belt. For reasons of size, twin buggies must be checked in. Transport of pushchairs/buggies is free of charge. Please note that Zurich Airport offers a pushchair/buggy rental service. If you like, you can collect the pushchair/buggy at check-in and return it at the departure gate. These pushchairs/buggies are suitable for children up to 4 years of age.

Collapsible pushchairs with a removable seat

Collapsible pushchairs/buggies with a removable seat are considered as consisting of two parts (such as products from Maxi-Cosi). This means that you will need to check in the actual pushchair/buggy. A label will be attached to the removed seat at the check-in desk so that you can carry it up to the aircraft and hand it over to the Edelweiss staff for transport before embarking. Depending on your destination, it will either be returned to you when you disembark or at the latest on the baggage conveyor belt.

Family check-in for flights from Zurich

Enjoy a relaxed start to your holiday with our Family Check-in. Families receive preferential treatment at check-in desks 105 - 109 in Terminal 1 of Zurich Airport – and can also benefit from dedicated check-in desks during holiday periods (opening hours vary according to demand). To make the start of our young passengers’ holidays even more special, they can watch the check-in and baggage drop-off process from a small staircase. They will also be presented with a boarding card for any cuddly toy they choose to bring along.

Family Services at Zurich Airport

While away the wait with your children before your flight with a discovery tour of Zurich Airport! The panorama terrace with its spacious playground is ideal for children to let off steam and offers the chance to watch planes start and land. Zurich Airport also has additional play and arts and crafts areas in departure areas A und E, including facilities for babies and toddlers. The areas are equipped with toys for children of all ages, PlayStation, computer games, soccer table and an arts and crafts workshop. Nappy/diaper changing tables, baby-care products, rooms for sleeping and breastfeeding and a kitchenette with a microwave and other utensils are available for families with infants. A qualified Family Services team is on site to provide information and assistance, and to help in the event of minor medical emergencies or to arrange medical assistance. The Family Services are free of charge for passengers of all airlines.