Service centre

Do you have questions regarding your booking or upcoming flight? Our service center will assist you.

  • Please do check if our special Rebooking and cancellation can help
  • Please do check if our information regarding travel restriction can help
  • Please be aware rebooking or cancellation of tickets can be handled through our contact form
  • You can contact our service center (Su-Mo / 24h) by phone +41 (0)848 333 593 (local calls)

We ask for your understanding during this dynamic and challenging situation.