Optional service fees
Free baggage allowance
You may take the following number of baggage items at no additional cost. It is included in your ticket.
| Business Class | Economy Class / Economy Max | |
|---|---|---|
| General Allowance | 2 x 32 kg | 1 x 23 kg |
| Travels commencing in / to Sri Lanka / Vietnam | 2 x 32 kg | 2 x 23 kg |
| Children 2 - 12 years of age | 2 x 32 kg plus car seat / stroller / buggy | 1 x 23 kg plus car seat / stroller / buggy |
| Children 2 - 12 years of age - Free baggage allowance for travels commencing in / to Sri Lanka / Vietnam | 2 x 32 kg plus car seat / stroller / buggy | 2 x 23 kg plus car seat / stroller / buggy |
| Infant 0 - 2 years of age | 1 x 23 kg plus car seat / stroller / buggy | 1 x 23 kg plus car seat / stroller / buggy |
| Business Class | Economy Class | |
|---|---|---|
| Quantity of baggage items | 2 | 1 |
| Size per baggage item | 55 x 40 x 23 cm | 55 x 40 x 23 cm |
| Weight per baggage item | 8 kg | 8 kg |
Excess & additional baggage
You can buy additional kilos of baggage allowance. Book your excess and additional baggage online up to four days before departure.
| Excess baggage | Weight | Size* | Short- & medium-haul | Long-haul** | |
|---|---|---|---|---|---|
| Economy and Business | Bigger than baggage allowance | max. 23 kg | over 158 cm | CHF 120.- / EUR 120.- | CHF 240.- / EUR 240.- |
| Economy | Heavier than allowance | 24 - 32 kg | max. 158 cm | CHF 60.- / EUR 60.- | CHF 120.- / EUR 120.- |
| Economy | Bigger and heavier than allowance | 24 - 32& kg | over 158 cm | CHF 180.- / EUR 180.- | CHF 360.- / EUR 360.- |
*Size = length + width + height of baggage item
**Cuba: Please note that only cash is accepted for payment at the airport.
Please note: Any items of baggage weighing more than 32 kg will not be processed at the desk, but need to be checked in separately as bulky cargo.
| Weight | Size* | Short- & medium-haul | Long-haul** | ||
|---|---|---|---|---|---|
| Economy and Business | Standard | max. 23 kg | max. 158 cm | CHF 90.- / EUR 90.- | CHF 180.- / EUR 180.- |
| Economy and Business | Oversize | max. 23 kg | over 158 cm | CHF 210.- / EUR 210.- | CHF 420.- / EUR 420.- |
| Economy and Business | Very heavy | 24 - 32 kg | max. 158 cm | CHF 150.- / EUR 150.- | CHF 300.- / EUR 300.- |
| Economy and Business | Very heavy and oversize | max. 32 kg | over 158 cm | CHF 270.- / EUR 270.- | CHF 540.- / EUR 540.- |
*Size = length + width + height of baggage item
**Cuba: Please note that only cash is accepted for payment at the airport.
Lower rates on a 2nd baggage item
For flights to/from South Africa, Canada and USA the following lower rate is available.
| Weight | Size* | Price | ||
|---|---|---|---|---|
| Economy and Economy Max | 2nd baggage item** | max. 23 kg | max. 158 cm | CHF 100.- / EUR 100.- |
* Size = length + width + height of baggage item
** Second bag fee only applies in connection with travel to/from South Africa, Canada and USA.
Seat reservation
Reserve your preferred seat online up to 4 days before departure.
| Flights to / from | Price | ||
|---|---|---|---|
| Economy standard seat | Europe, North Africa and Jordan | from CHF 14.- / EUR 14.- | |
| Economy standard seat | Intercontinental | from CHF 14.- / EUR 14.- | |
| Economy emergency exit seat* | Europe, North Africa and Jordan | from CHF 30.- / EUR 30.- | |
| Economy emergency exit seat* | Intercontinental | from CHF 55.- / EUR 55.- | |
| Economy Max | Bogotá | CHF 149.- / EUR 149.- | |
| Economy Max | Buenos Aires | CHF 199.- / EUR 199.- | |
| Economy Max | Calgary | CHF 149.- / EUR 149.- | |
| Economy Max | Cancún | CHF 149.- / EUR 149.- | |
| Economy Max | Cape Town | CHF 199.- / EUR 199.- | |
| Economy Max | Cartagena | CHF 149.- / EUR 149.- | |
| Economy Max | Colombo | CHF 149.- / EUR 149.- | |
| Economy Max | Denver | CHF 149.- / EUR 149.- | |
| Economy Max | Havana | CHF 179.- / EUR 179.- | |
| Economy Max | Kilimanjaro | CHF 199.- / EUR 199.- | |
| Economy Max | Las Vegas | CHF 149.- / EUR 149.- | |
| Economy Max | Liberia (Guanacaste) | CHF 149.- / EUR 149.- | |
| Economy Max | Mahé (Seychellen) | CHF 199.- / EUR 199.- | |
| Economy Max | Maledives | CHF 199.- / EUR 199.- | |
| Economy Max | Mauritius | CHF 199.- / EUR 199.- | |
| Economy Max | Montego Bay (Jamaica) | CHF 179.- / EUR 179.- | |
| Economy Max | Muscat | CHF 199.- / EUR 199.- | |
| Economy Max | Orlando | CHF 149.- / EUR 149.- | |
| Economy Max | Phuket | CHF 179.- / EUR 179.- | |
| Economy Max | Puerto Plata | CHF 179.- / EUR 179.- | |
| Economy Max | Punta Cana | CHF 179.- / EUR 179.- | |
| Economy Max | Rio de Janeiro | CHF 149.- / EUR 149.- | |
| Economy Max | San José (Costa Rica) | CHF 149.- / EUR 149.- | |
| Economy Max | Tampa Bay | CHF 149.- / EUR 149.- | |
| Economy Max | Vancouver | CHF 149.- / EUR 149.- | |
| Economy Max | Zanzibar | CHF 199.- / EUR 199.- | |
| Business | CHF 0.00 / EUR 0.00 |
Seats for special-category passengers will remain free of charge according to their requirements.
Passengers who booked their flight on flyedelweiss.com please contact the Service Center +41 (0)848 333 593 or services@flyedelweiss.com.
All other guests secure their free seat reservation through their booking office.
*Passengers with limited mobility, infants and children under the age of 16, unaccompanied minors as well as those travelling with an animal in cabin may not sit in emergency row seat.
Fees for seat reservations apply per person and sector/flight leg. You must book a flight before reserving a seat. Seat reservations may be done online up to 4 days prior to departure.
Sport equipment
Every sport equipment (category normal) is free of charge on all flights if within the free baggage allowance (max. 23 kg and up to 158 cm maximum dimension) of the ticket. We advise to pack bycicles and / or sport equipment carefully and appropriately. Edelweiss assumes no liability for broken content of your luggage.
For all flights the following table applies:
| Flights to / from | Category Normal (up to 23 kg)* | Category Big (up to 32 kg)** |
|---|---|---|
| Europe | CHF 0.- / EUR 0.- | CHF 149.- / EUR 149.- |
| North Africa and Jordan | CHF 0.- / EUR 0.- | CHF 201.- / EUR 201.- |
| Short-haul intercontinental | CHF 0.- / EUR 0.- | CHF 287.- / EUR 287.- |
| Medium-haul intercontinental | CHF 0.- / EUR 0.- | CHF 368.- / EUR 368.- |
| Long-haul intercontinental | CHF 0.- / EUR 0.- | CHF 460.- / EUR 460.- |
*The first sport bag category normal is offered free of charge all flights. For every additional sport bag the additional baggage conditions apply. Only valid on flights operated by Edelweiss. Does not apply for codeshare flights or flight itineraries combined with other airlines and tickets without a check-in baggage allowance (Light Fares).
**The sport bag conditions are to be paid for the first sport bag category big on long-haul flights or short-and middle-haul flights. For every additional sport bag the additional baggage conditions apply.
Important note: The sports baggage may only contain the effective equipment (no additional clothing, shoes, etc.).
| Category | Definition | Number of bags allowed | Maximum dimensions |
|---|---|---|---|
| Bike | 1 regular bike (no motor and no E-Bike*) OR 1 special children's trolley to use with a bike OR 1 One-Wheel-Bike (up to max. 23 kg incl. packaging) | 1 | 275cm (height+width+depth) |
| Boards long | Any boards for sports purpose with a maximum length of 3,15 meters | 1 | 315cm (length only) |
| Boards small | Any boards for sport purpose with a maximum length of 2 meters | 1 | 200cm (length only) |
| Fishing equipment | 1 bag containing fishing rod 1 bag containing fishing accessories | 2 | 200cm (height+width+depth) |
| Golf equipment | 1 golf bag containing 1 set of golf clubs, golf balls and tees 1 pair of golf shoes | 1 | 200cm (height+width+depth) |
| (Ice) Hockey equipment | 1 hockey bag 1 hockey stick 1 pair of ice skates 1 set of body protection 1 helmet | 2 | 200cm (height+width+depth) |
| Scuba diving equipment | 1 bag containing one empty tank bottle 1 bag containing diving accessories such as snorkel, fins, wetsuit, BCD-jacket, mask, lamp (please check dangerous goods regulations) | 2 | 200cm (height+width+depth) |
| Sport / hunting firearms** | 1 bag containing the weapon 1 bag containing the ammunition | 2 | 158cm (height+width+depth) |
| Winter sports equipment | 1 bag containing one pair of ski OR one snowboard 1 bag containing one pair of ski poles and one pair of ski- OR snowboard shoes 1 helmet | 2 | 200cm (length only) |
*E-Bikes cannot be accepted due to security reasons, unless the battery is not being transported.
**No sporting / hunting firearms and ammunition are allowed to be transported on flights to Scotland. On flights to all other holiday destinations, the transport of weapons has to be preregistered. Those guests who have made their booking via flyedelweiss.com, are kindly requested to contact our Service Center +41 (0)848 333 593 or services@flyedelweiss.com until latest 4 days prior to departure, to book their weapons. All other guests are requested to contact their booking agent.
| Category | Definition | Number of bags allowed | Maximum dimensions |
|---|---|---|---|
| Hang gliding equipment | 1 Hang gliding equipment in one bag | 1 | 350cm (height+width+depth) 315cm (length) |
| Tandem Bike | 1 Tandem with max. 2 seats (no motor and no E-Bike*) | 1 | 350cm (height+width+depth) 315cm (length) |
* E-Bikes cannot be accepted due to security reasons, unless the battery is not being transported.
Medical
Our medical equipments and services on board are available for the following charges.
| Service Type | Short / Medium haul | Long haul | |
|---|---|---|---|
| Economy and Business | Escort for passengers with impaired hearing or vision | CHF 0.00 / EUR 0.00 | CHF 0.00 / EUR 0.00 |
| Economy and Business | Oxygen bottle | CHF 300.- / EUR 300.- | CHF 450.- / EUR 450.- |
| Economy and Business | Wheelchair accompanying service up and down steps (WCHS) | CHF 0.00 / EUR 0.00 | CHF 0.00 / EUR 0.00 |
| Economy and Business | Wheelchair accompanying service for ramp (WCHR) | CHF 0.00 / EUR 0.00 | CHF 0.00 / EUR 0.00 |
| Economy and Business | Wheelchair accompanying service all the way to seat (WCHC) | CHF 0.00 / EUR 0.00 | CHF 0.00 / EUR 0.00 |
| Economy and Business | Medical equipment: shots | CHF 0.00 / EUR 0.00 | CHF 0.00 / EUR 0.00 |
| Economy and Business | Other medical equipment | CHF 0.00 / EUR 0.00 | CHF 0.00 / EUR 0.00 |
| Economy and Business | Portable oxygen concentrator (POC/CPAP) | CHF 0.00 / EUR 0.00 | CHF 0.00 / EUR 0.00 |
Wheelchair assistance may be ordered up to 4 days prior to departure.
Seats for special-category passengers will remain free of charge according to their requirements.
Passengers who booked their flight on flyedelweiss.com please contact the Service Center +41 (0)848 333 593 or services@flyedelweiss.com.
All other guests secure their free seat reservation through their booking office.
Special meal
On Edelweiss flights all special meals are free of charge. Special meal orders may be placed online up to 4 days prior to departure.
Flying with animals
For the transportation of your animal, the following charges apply.
| Flights to / from | Price |
|---|---|
| Europe | CHF 69.- / EUR 69.- |
| North Africa and Jordan | CHF 92.- / EUR 92.- |
| Short-haul intercontinental | CHF 103.- / EUR 103.- |
| Medium-haul intercontinental | CHF 115.- / EUR 115.- |
| Long-haul intercontinental | CHF 126.- / EUR 126.- |
| Flights to / from | Price kennel 1 | Price kennel 2- 5 |
|---|---|---|
| Europe | CHF 115.- / EUR 115.- | CHF 230.- / EUR 230.- |
| North Africa and Jordan | CHF 149.- / EUR 149.- | CHF 299.- / EUR 299.- |
| Short-haul intercontinental | CHF 172.- / EUR 172.- | CHF 346.- / EUR 346.- |
| Medium-haul intercontinental | CHF 195.- / EUR 195.- | CHF 391.- / EUR 391.- |
| Long-haul intercontinental | CHF 218.- / EUR 218.- | CHF 437.- / EUR 437.- |
Services for children
Services for children are available for the following charges.
| Flights to / from | Price baby baskets* | Price unaccompanied minor (UM)** |
|---|---|---|
| Europe | CHF 0.- / EUR 0.- | CHF 95.- / EUR 95.- |
| North Africa and Jordan | CHF 0.- / EUR 0.- | CHF 105.- / EUR 105.- |
| Short-haul intercontinental (Muscat) | CHF 0.- / EUR 0.- | CHF 105.- / EUR 105.- |
| Medium-haul intercontinental (Orlando, Tampa Bay) | CHF 0.- / EUR 0.- | CHF 140.- / EUR 140.- |
| Long-haul intercontinental (all except: Muscat, Orlando, Tampa Bay) | CHF 0.- / EUR 0.- | CHF 170.- / EUR 170.- |
* Baby baskets may be ordered for babies up to 8 months (max. 11 kg or 70 cm). The number of baby baskets on-board is limited, thus your reservation is essential. Baby baskets can only be installed on certain seats on-board.
Seats for passengers travelling with an infant with bassinet facility remain free of charge
- 1 adult travelling with an infant with bassinet facility and another child/other children (up to 11yrs), the accompanying child/ren are entitled to seat reservation free of charge.
- If 1 or more adults are travelling with an infant with bassinet facility, only the adult with the infant gets a free seat due to mandatory seating for the bassinet.
All other passengers (adults and children) need to pay for their seats.
Passengers who booked their flight on flyedelweiss.com please contact the Service Center +41 (0)848 333 593 or services@flyedelweiss.com.
All other guests secure their free seat reservation through their booking office.
** Should a child be travelling alone („unaccompanied minor“), UM service will provide care for the child at the airport and on-board. An online reservation may be placed up to 4 days prior to departure.
Seat reservation for unaccompanied minors:
Passengers who booked their flight on flyedelweiss.com please contact the Service Center +41 (0)848 333 593 or services@flyedelweiss.com.
All other guests secure their free seat reservation through their booking office.
Important notice for codeshare and interline flights to / from USA
Please note that fees for baggage and optional services on flights operated by a codeshare or interline partner may differ from the fees for baggage and optional services charged by Edelweiss.
Please note that daily exchange rates apply.