when in Rome...
The rules and regulations for travelling by air with animals differ from country to country. It is the passenger’s responsibility to ensure all necessary documents have been issued and authorities contacted.
Limited transportation / Embargo
All destinations: The maximum number of animals allowed to be transported per person is two (regardless of whether the animals travel in the cabin or in hold). Dogs and cats may travel only once they have reached the age of 12 weeks. For flights from / to USA animals must have reached the age of 16 weeks.
- Egypt - Only dogs are allowed to be transported (regardless of whether the animals travel in the cabin or in hold). Please note that dogs originating from Egypt may not enter the USA. This includes dogs which, after having left Egypt, have lived in a different country for less than six months.
- Scotland (Edinburgh) – All animals must be booked as cargo through Extrordinair.
- South Africa (Cape Town) – Animals to Cape Town may only be transported as cargo.
- Seychelles (Mahé) - An embargo on all types of animal transportation is in place.
- Turkey - An embargo on all types of animal transportation is in place.
For further information on this subject please visit the following link:
Transport carrier in the hold
Travelling in the cabin
Only dogs and cats weighing up to a maximum of 8 kg including the pet carrier may travel in the cabin. If your pet is travelling in the cabin, it must do so in a waterproof soft container (maximum dimensions 55 x 40 x 23 cm) with adequate circulation.
The container must be closed whilst on board and your pet's head must stay within the pet container. The animal is not allowed to leave the container during your stay on board. The container must be stowed under your seat for the duration of the flight. The nature of the seats on the Airbus 330/340 makes this impossible in Business Class. The crew will put the transport container in the wardrobe, in an overhead locker, or under an Economy Class seat for takeoff and landing. Please note that a passenger travelling with an animal may never, for safety reasons, be seated in a bulkhead or emergency exit seat. If you want to take your pet in the cabin with you, it is essential that you book this in advance, up to 4 days before your departure, through our service center via +41 (0)848 333 593 or via our contact form.
Assistance Dogs on board
Assistance Dogs, (e.g. guide dogs, Emotional Support Dogs) will be carried free of charge. Accepted are Assistance Dogs for travel with a qualified individual with a disability who requires the animal to assist them in the performance of necessary activities. Documentation may be requested upon booking, to confirm that the dog has been trained for these activities. Edelweiss, in its sole discretion, will determine if the documentation is sufficient. Furthermore, in order to transport Assistance Dogs in the cabin, a doctor's certificate may be requested to prove the passenger’s dependency upon the dog. No animals other than dogs are accepted. An advance notice of 48hrs prior to departure is required for the transport of an Emotional Support Dog. For travel to/from the US, we reserve the right to require documentation that the dog is an Assistance Dog if the passenger’s assurances are not credible. We, in its sole discretion, will determine if the assurances are credible and if the documentation is sufficient. Emotional Support dogs are only accepted on direct flight from/to the US, but not on respective connecting flights. Please be aware that the documentation may not be older than one year at the time of travel.
The right pet carrier
Do take the greatest possible care when purchasing the suitable transport carrier for your pet. Remember that you are taking your pet out of its normal environment, and that might cause it to feel stressed. Tip: It is a good idea to try and get your pet accustomed to its carrier before you travel.
Transport carrier in the hold
You as the owner of the animal are responsible for paying to rent or purchase the suitable pet carrier. Transport boxes are available from the Swissport Supervisor desk in Zurich or from any good pet shop. No more than two animals, that are of comparable size and weighing 14kg or less each, may be transported in the same kennel. They must be able to stand, lie down and move in the crate.We recommend checking in at the airport at least 2 hours prior to departure.
Transportation of fighting dogs
We classify the following breeds of dog as fighting dogs, including crossbreeds: American Bulldog, Caucasian Ovcharka (Caucasian Shepherd), Dogo Argentino, Karabash (Kangal Dog, Anatolian Shepherd), Rottweiler
They may only fly in the hold and in a designated transport container that meets the criteria below. This does not apply to fighting dogs aged between three and six months.
- The box may not have any plastic elements.
- The box must be made exclusively out of: wood, metal, synthetic materials, welded wire mesh and wire mesh.
- The door must have a secure lock that cannot be opened by accident. The lock must be made exclusively out of: heavy-duty wire mesh, metal or reinforced wood.
- The frame, sides, base, topside and door of the transport container must meet additional requirements. Please consult the ‘Transport container for fighting dogs’ diagram below: