Edelweiss Air uses what are known as browser cookies (hereinafter referred to as "Cookies") in Edelweiss Air (hereinafter referred to as the "Website") and to obtain information that can help us to improve the information and services made available via the Website. This Cookie Policy provides you with information on the use of Cookies on the Website.

How cookies work

Cookies are small text files that a User's browser stores in a directory designed for this purpose on his/her computer. Cookies mean, for example, that text entries you have made in form fields on the Website are saved so that you do not have to enter the same information again the next time you visit the Website or when you want to use a different function on the Website.

Cookie settings

You can decide for yourself whether our Website's web server is allowed to save Cookies on your computer or not. You can opt to change your browser settings so that they do not allow Cookies to be accepted or saved at any time. Alternatively, you can opt to be shown a warning message every time before you accept Cookies or you can set your browser up in such a way that it only accepts Cookies from certain websites. You can also delete Cookies that have already been saved at any time. We would like to emphasise that if you decline Cookies on the Website, some functions on the Website may be limited or unavailable. As a result, to make it easier to use the Website, we recommend that your browser settings accept Cookies on the Website.

Web analysis services

We use web analysis services to analyse the use of the Website in general and to gain insights into how to improve our offering. The web analysis services use Cookies to collect data. The information generated in this process (e.g. IP address and browser type) can be transmitted, after being rendered anonymous, to a server of the web analysis service in Germany or abroad to be saved and processed there. You can use corresponding browser settings, or set up an opt-out cookie of the web analysis service in question to prevent the service from placing Cookies on your computer and collecting data.

Online marketing networks

Edelweiss Air uses internationally active online marketing networks such as DoubleClick to operate its online marketing measures (e.g. banners or affiliate programmes). These networks use Cookies to be able to focus marketing measures on the identifiable needs of customers. You can set opt-out Cookies to prevent these online marketing networks from placing Cookies on your computer and collecting data.

Name of tool Purpose Name / type / lifespan Provider / business address / privacy policy
Realperson Chat Suite, Live-Chat This cookie assigns a browser session to an individual, anonymous identification number for controlling online advice. Lifetime: Will be deleted as soon as the browser is closed. REALPERSON_SESSION
HTTP cookie
Session
optimise-it GmbH, Kehrwieder 9 — 20457 Hamburg, Germany

optimise-it Datenschutz
BIG-IP DNS, Server-Load-Balancer This cookie is used for the distribution of traffic on the website across multiple servers to optimise response times. BIGipServer~ Edelweiss~ www-pool, BIGipServer~ Edelweiss~ booking-pool
HTTP cookie
Session
F5, Inc., Corporate HQ, 801 5th Ave, Seattle, WA 98104, USA

N/A
BIG-IP DNS, Server-Load-Balancer This cookie is used for the distribution of traffic on the website across multiple servers to optimise response times. TS01******
HTTP cookie
Session
F5, Inc., Corporate HQ, 801 5th Ave, Seattle, WA 98104, USA

N/A
ASP.NET, Web Application Framework General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. ASP.NET_SessionId
HTTP cookie
Session
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

N/A
CookieFirst, Cookie Consent Manager This cookie contains your unique ID so CookieFirst can identify unique visitors to this website. cookiefirst-id
HTTP cookie
1 year
Digital Data Solutions B.V., Plantage Middenlaan 42a, 1018DH Amsterdam, Netherlands

Data processing agreement
Legal
CookieFirst, Cookie Consent Manager This cookie saves your cookie preferences for this website. You can change these or withdraw your consent easily. cookiefirst-consent
HTTP cookie
1 year
Digital Data Solutions B.V., Plantage Middenlaan 42a, 1018DH Amsterdam, Netherlands

Data processing agreement
Legal
CookieFirst, Cookie Consent Manager This cookie is set by CookieFirst and enables synchronisation of cookie preferences across domains connected to a company. cf-bulk-consent-1317a3b9-fbcb-431b-bf89-e1bc28d661e2
HTTP cookie
1 year
Digital Data Solutions B.V., Plantage Middenlaan 42a, 1018DH Amsterdam, Netherlands

Data processing agreement
Legal
Google reCAPTCHA v3 This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. _GRECAPTCHA
HTTP cookie
6 months
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy
Google reCAPTCHA v3 This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. _grecaptcha, rc::a, rc::b, rc::c
HTML local storage
Persistent
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy
Google Tag Manager (Skript) Google Tag Manager is a tag management system which is used to implement scripts and tracking pixels onto websites and apps. We use this script from Google to enable the optimisation of our landing pages. N/A Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy

Name of tool Purpose Cookie name / lifespan Provider / business address / privacy policy
Google Analytics Set by Google Analytics to control the request rate. _gat_*****



1 minute
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy –– this link leads to an external website that may not be barrier-free
Google Analytics Registers a unique ID for a website visitor it tracks how the visitor uses the website. The data is used for statistics. _gid
_ga



2 years
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy –– this link leads to an external website that may not be barrier-free
Google Analytics Used to throttle request rate, if Google Analytics is deployed via Google Tag Manager. _dc_gtm_UA-XXXXXXX-XX



1 minute
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy –– this link leads to an external website that may not be barrier-free

Name of tool Purpose Cookie name / lifespan Provider / business address / privacy policy
Google Ads Third party cookies. They provide certain features of Google and may store certain preferences according to usage patterns and personalize the ads that appear in Google searches. CONSENT



2 years

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy policy –– this link leads to an external website that may not be barrier-free

Further information on Google’s
privacy policy relating to ads –– this link leads to an external website that may not be barrier-free


You can adjust your Google
advertisements settings by visiting: Google Ad Settings –– this link leads to an external website that may not be barrier-free

Floodlight (Google DoubleClick) Floodlight is the conversion tracking system for the Google Marketing Platform (formerly known as DoubleClick). These cookies help us to analyze and optimize our advertising campaigns. test_cookie
_IDE



Up to 2 years
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy –– this link leads to an external website that may not be barrier-free

Further information on Google’s
privacy policy relating to ads –– this link leads to an external website that may not be barrier-free


You can adjust your Google
advertisements settings by visiting: Google Ad Settings –– this link leads to an external website that may not be barrier-free
Google Adsense This cookie is set by Google Adsense for experiments with 'cross-website' advertising. _gcl_au



persistent
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy policy –– this link leads to an external website that may not be barrier-free

Further information on Google’s
privacy policy relating to ads –– this link leads to an external website that may not be barrier-free


You can adjust your Google advertisements settings by visiting: Google Ad Settings –– this link leads to an external website that may not be barrier-free
YouTube, Videoplayer This cookie allows Youtube to check for bandwidth usage. VISITOR_INFO1_LIVE



6 months
Google LLC, D/B/A YouTube 901 Cherry Ave. San Bruno, CA 94066, USA

Privacy policy –– this link leads to an external website that may not be barrier-free
Manage shared information on YouTube –– this link leads to an external website that may not be barrier-free
YouTube, Videoplayer Registers a unique ID to keep statistics of what videos from YouTube the user has seen. YSC



Session
Google LLC, D/B/A YouTube 901 Cherry Ave. San Bruno, CA 94066, USA

Privacy policy –– this link leads to an external website that may not be barrier-free
Manage shared information on YouTube –– this link leads to an external website that may not be barrier-free
Facebook Pixel This cookie is used by Facebook for advertising purposes and conversion tracking. _fbp



3 months
Facebook, Inc. 1 Hacker Way Menlo Park, CA 94025, USA

Privacy policy –– this link leads to an external website that may not be barrier-free

Advertisement's
preferences on Facebook –– this link leads to an external website that may not be barrier-free
Facebook, Remarketing Cookie set by Facebook. The gathered information is used in their advertising products, for example real time bidding from third party advertisers. fr



3 months
Facebook, Inc. 1 Hacker Way Menlo Park, CA 94025, USA

Privacy policy –– this link leads to an external website that may not be barrier-free

Advertisement's
preferences on Facebook –– this link leads to an external website that may not be barrier-free