Optional service fees

Free baggage allowance

You may take the following number of baggage items at no additional cost. It is included in your ticket.

  Business Class Economy Class / Economy Max
  General Allowance Business Class 2 x 32 kg Economy Class / Economy Max 1 x 23 kg
  Travels commencing in / to Sri Lanka / Vietnam Business Class 2 x 32 kg Economy Class / Economy Max 2 x 23 kg
  Children 2 - 12 years of age Business Class 2 x 32 kg plus car seat / stroller / buggy Economy Class / Economy Max 1 x 23 kg plus car seat / stroller / buggy
  Children 2 - 12 years of age - Free baggage allowance for travels commencing in / to Sri Lanka / Vietnam Business Class 2 x 32 kg plus car seat / stroller / buggy Economy Class / Economy Max 2 x 23 kg plus car seat / stroller / buggy
  Infant 0 - 2 years of age Business Class 1 x 23 kg plus car seat / stroller / buggy Economy Class / Economy Max 1 x 23 kg plus car seat / stroller / buggy
Please note: For all pieces the maximum dimension (height + width + depth) of 158 cm per piece applies.

  Business Class Economy Class
  Quantity of baggage items Business Class 2 Economy Class 1
  Size per baggage item Business Class 55 x 40 x 23 cm Economy Class 55 x 40 x 23 cm
  Weight per baggage item Business Class 8 kg Economy Class 8 kg

Excess & additional baggage

You can buy additional kilos of baggage allowance. Book your excess and additional baggage online up to four days before departure.

  Excess baggage Weight Size*  Short- & medium-haul Long-haul**
Economy and Business Excess baggage Bigger than baggage allowance Weight max. 23 kg Size*  over
158 cm 		Short- & medium-haul CHF 120.- Long-haul** CHF 240.-
Economy Excess baggage Heavier than
allowance 		Weight 24 - 32 kg Size*  max.
158 cm 		Short- & medium-haul CHF 60.- Long-haul** CHF 120.-
Economy Excess baggage Bigger and heavier
than allowance 		Weight 24 - 32& kg Size*  over
158 cm 		Short- & medium-haul CHF 180.- Long-haul** CHF 360.-
*Size = length + width + height of baggage item
**Cuba: Please note that only cash is accepted for payment at the airport.
Please note: Any items of baggage weighing more than 32 kg will not be processed at the desk, but need to be checked in separately as bulky cargo.

    Weight Size* Short- & medium-haul Long-haul**
Economy and Business   Standard Weight max.
23 kg 		Size* max. 158 cm Short- & medium-haul CHF 90.- Long-haul** CHF 180.-
Economy and Business   Oversize Weight max.
23 kg 		Size* over 158 cm Short- & medium-haul CHF 210.- Long-haul** CHF 420.-
Economy and Business   Very heavy Weight 24 - 32 kg Size* max. 158 cm Short- & medium-haul CHF 150.- Long-haul** CHF 300.-
Economy and Business   Very heavy and oversize Weight max.
32 kg 		Size* over 158 cm Short- & medium-haul CHF 270.- Long-haul** CHF 540.-
*Size = length + width + height of baggage item
**Cuba: Please note that only cash is accepted for payment at the airport.

Lower rates on a 2nd baggage item

For flights to/from South Africa, Canada and USA the following lower rate is available.

    Weight Size* Price
Economy and Economy Max   2nd baggage item** Weight max. 23 kg Size* max. 158 cm Price CHF 100.-
* Size = length + width + height of baggage item
** Second bag fee only applies in connection with travel to/from South Africa, Canada and USA.

Seat reservation

Reserve your preferred seat online up to 4 days before departure.

  Flights to / from Price
Economy standard seat Flights to / from Europe (excluding Spain & Portugal), Djerba, Marrakesh Price CHF 14.-
Economy standard seat Flights to / from Spain, Portugal Price CHF 16.-
Economy standard seat Flights to / from Hurghada, Marsa Alam, Sal (Cape Verde), Sharm El Sheikh Price CHF 17.-
Economy standard seat Flights to / from Muscat Price CHF 30.-
Economy standard seat Flights to / from Colombo, Mahé (Seychelles), Male (Maldives),
Orlando, Punta Cana, Tampa Bay 		Price CHF 35.-
Economy standard seat Flights to / from Buenos Aires**, Calgary, Cancún, Cape Town,
Denver, Havana, Ho Chi Minh City, Las Vegas,
Mauritius, Montego Bay (Jamaica), Phuket,
Rio de Janeiro, San Diego, San José, Vancouver,
Varadero 		Price CHF 40.-
Economy emergency exit seat* Flights to / from Europe (excluding Spain & Portugal), Djerba, Marrakesh Price CHF 14.-
Economy emergency exit seat* Flights to / from Spain, Portugal Price CHF 16.-
Economy emergency exit seat* Flights to / from Hurghada, Marsa Alam, Sal (Cape Verde), Sharm El Sheikh Price CHF 17.-
Economy emergency exit seat* Flights to / from Muscat Price CHF 55.-
Economy emergency exit seat* Flights to / from Colombo, Mahé (Seychelles),
Orlando, Punta Cana, Tampa Bay 		Price CHF 85.-
Economy emergency exit seat* Flights to / from Male (Maldives) Price CHF 90.-
Economy emergency exit seat* Flights to / from Buenos Aires**, Calgary, Cancún, Cape Town,
Havana, Ho Chi Minh City, Las Vegas,
Mauritius, Montego Bay (Jamaica), Phuket,
Rio de Janeiro, San Diego, San José, Varadero 		Price CHF 115.-
Economy emergency exit seat* Flights to / from Denver, Vancouver Price CHF 125.-
Economy Max Flights to / from Buenos Aires** Price CHF 199.-
Economy Max Flights to / from Calgary Price CHF 149.-
Economy Max Flights to / from Cancún Price CHF 149.-
Economy Max Flights to / from Cape Town Price CHF 199.-
Economy Max Flights to / from Colombo Price CHF 149.-
Economy Max Flights to / from Denver Price CHF 149.-
Economy Max Flights to / from Havana Price CHF 179.-
Economy Max Flights to / from Ho Chi Minh City (Saigon) Price CHF 149.-
Economy Max Flights to / from Las Vegas Price CHF 149.-
Economy Max Flights to / from Mahé (Seychellen) Price CHF 199.-
Economy Max Flights to / from Maledives Price CHF 199.-
Economy Max Flights to / from Mauritius Price CHF 199.-
Economy Max Flights to / from Montego Bay (Jamaica) Price CHF 179.-
Economy Max Flights to / from Muscat Price CHF 199.-
Economy Max Flights to / from Orlando Price CHF 149.
Economy Max Flights to / from Phuket Price CHF 179.-
Economy Max Flights to / from Puerto Plata Price CHF 179.-
Economy Max Flights to / from Punta Cana Price CHF 179.-
Economy Max Flights to / from Rio de Janeiro Price CHF 149.-
Economy Max Flights to / from San José (Costa Rica) Price CHF 149.-
Economy Max Flights to / from San Diego Price CHF 149.-
Economy Max Flights to / from Tampa Bay Price CHF 149.-
Economy Max Flights to / from Vancouver Price CHF 149.-
Economy Max Flights to / from Varadero Price CHF 149.-
Business Flights to / from   Price CHF 0.00
Seats for special-category passengers will remain free of charge according to their requirements.
Passengers who booked their flight on flyedelweiss.com please contact the Service Center +41 (0)848 333 593 or services@flyedelweiss.com.
All other guests secure their free seat reservation through their booking office.
*Passengers with limited mobility, infants and children under the age of 16, unaccompanied minors as well as those travelling with an animal in cabin may not sit in emergency row seat.
**Flights to/from Buenos Aires will be operated by our sister company SWISS. If you would like to make a seat reservation, please contact our Service Centre via +41(0)848 333 593, after you have finished the booking process.
Fees for seat reservations apply per person and sector/flight leg. You must book a flight before reserving a seat. Seat reservations may be done online up to 4 days prior to departure.

Sport equipment

Every sport equipment (category normal) is free of charge on all flights if within the free baggage allowance (max. 23 kg and up to 158 cm maximum dimension) of the ticket. We advise to pack bycicles and / or sport equipment carefully and appropriately. Edelweiss assumes no liability for broken content of your luggage.;;; ;;; For all flights the following table applies:

Flights to / from Category Normal
(up to 23 kg)*		 Category Big
(up to 32 kg)**
Flights to / from Short-haul I:
Agadir, Antalya, Bodrum, Cagliari (Sardinia), Catania (Sicily),
Chania (Crete), Corfu, Dalaman, Djerba, Dubrovnik, Edinburgh,
Faro, Fuerteventura, Funchal (Madeira), Gran Canaria,
Heraklion (Crete), Ibiza, Jerez de la Frontera, Kalamata, Kittilä,
Kos, Lamezia (Calabria), Lanzarote, La Palma, Larnaca (Cyprus),
Mahón (Menorca), Marrakesh, Mykonos, Newquay (Cornwall),
Ohrid, Olbia (Sardinia), Palma de Mallorca, Paphos (Cyprus),
Preveza/Lefkada, Pristina, Pula, Reykjavik/Keflavik, Rhodes,
Rovaniemi, Samos, Santiago de Compostela, Santorini, Seville,
Skiathos, Skopje, Split, Svalbard, Tenerife, Tirana, Tivat,
Tromsø, Varna, Zakynthos 		Category Normal
(up to 23 kg)* CHF 0.- 		Category Big
(up to 32 kg)** CHF 149.-
Flights to / from Short-haul II:
Hurghada, Marsa Alam, Sharm El Sheikh 		Category Normal
(up to 23 kg)* CHF 0.- 		Category Big
(up to 32 kg)** CHF 201.-
Flights to / from Intercontinental I:
Havana, Muscat, Montego Bay (Jamaica), Puerto Plata, Punta Cana, Varadero 		Category Normal
(up to 23 kg)* CHF 0.- 		Category Big
(up to 32 kg)** CHF 287.-
Flights to / from Intercontinental II:
Colombo, Mahé (Seychelles), Male (Maldives), Orlando (Florida), Tampa Bay (Florida) 		Category Normal
(up to 23 kg)* CHF 0.- 		Category Big
(up to 32 kg)** CHF 368.-
Flights to / from Intercontinental III:
Buenos Aires, Calgary, Cancún, Cape Town,
Denver, Ho Chi Minh City (Saigon), Las Vegas, Mauritius,
Phuket, San Diego, Rio de Janeiro, Sal (Cape Verde), San José (Costa Rica), Vancouver 		Category Normal
(up to 23 kg)* CHF 0.- 		Category Big
(up to 32 kg)** CHF 460.-
*The first sport bag category normal is offered free of charge all flights. For every additional sport bag the additional baggage conditions apply. Only valid on flights operated by Edelweiss. Does not apply for codeshare flights or flight itineraries combined with other airlines.
**The sport bag conditions are to be paid for the first sport bag category big on long-haul flights or short-and middle-haul flights. For every additional sport bag the additional baggage conditions apply.

Category Definition Number of bags allowed Maximum dimensions
Category Bike Definition 1 regular bike (no motor and no E-Bike*)
OR
1 special children's trolley to use with a bike
OR
1 One-Wheel-Bike (up to max. 23 kg incl. packaging) 		Number of bags allowed 1 Maximum dimensions 275cm
(height+width+depth)
Category Boards long Definition Any boards for sports purpose with a maximum length of 3,15 meters Number of bags allowed 1 Maximum dimensions 315cm
(length only)
Category Boards small Definition Any boards for sport purpose with a maximum length of 2 meters Number of bags allowed 1 Maximum dimensions 200cm
(length only)
Category Fishing equipment Definition 1 bag containing fishing rod
1 bag containing fishing accessories 		Number of bags allowed 2 Maximum dimensions 200cm
(height+width+depth)
Category Golf equipment Definition 1 golf bag containing 1 set of golf clubs, golf balls and tees
1 pair of golf shoes 		Number of bags allowed 1 Maximum dimensions 200cm
(height+width+depth)
Category (Ice) Hockey equipment Definition 1 hockey bag
1 hockey stick
1 pair of ice skates
1 set of body protection
1 helmet 		Number of bags allowed 2 Maximum dimensions 200cm
(height+width+depth)
Category Scuba diving equipment Definition 1 bag containing one empty tank bottle
1 bag containing diving accessories such as
snorkel, fins, wetsuit, BCD-jacket, mask, lamp (please check dangerous goods regulations) 		Number of bags allowed 2 Maximum dimensions 200cm
(height+width+depth)
Category Sport / hunting firearms** Definition 1 bag containing the weapon
1 bag containing the ammunition 		Number of bags allowed 2 Maximum dimensions 158cm
(height+width+depth)
Category Winter sports equipment Definition 1 bag containing one pair of ski OR one
snowboard
1 bag containing one pair of ski poles and
one pair of ski- OR snowboard shoes
1 helmet 		Number of bags allowed 2 Maximum dimensions 200cm
(length only)
*E-Bikes cannot be accepted due to security reasons, unless the battery is not being transported.
**No sporting / hunting firearms and ammunition are allowed to be transported on flights to Scotland. On flights to all other holiday destinations, the transport of weapons has to be preregistered. Those guests who have made their booking via flyedelweiss.com, are kindly requested to contact our Service Center +41 (0)848 333 593 or services@flyedelweiss.com until latest 4 days prior to departure, to book their weapons. All other guests are requested to contact their booking agent.

Category Definition Number of bags allowed Maximum dimensions
Category Hang gliding equipment Definition 1 Hang gliding equipment in one bag Number of bags allowed 1 Maximum dimensions 350cm
(height+width+depth)
315cm
(length)
Category Tandem Bike Definition 1 Tandem with max. 2 seats (no motor and no E-Bike*) Number of bags allowed 1 Maximum dimensions 350cm
(height+width+depth)
315cm
(length)
* E-Bikes cannot be accepted due to security reasons, unless the battery is not being transported.

Medical

Our medical equipments and services on board are available for the following charges.

  Service Type Short / Medium haul Long haul
Economy and Business Service Type Escort for passengers with impaired hearing or vision Short / Medium haul CHF 0.00 Long haul CHF 0.00
Economy and Business Service Type Oxygen bottle Short / Medium haul CHF 300.- Long haul CHF 450.-
Economy and Business Service Type Wheelchair accompanying service up and down steps (WCHS) Short / Medium haul CHF 0.00 Long haul CHF 0.00
Economy and Business Service Type Wheelchair accompanying service for ramp (WCHR) Short / Medium haul CHF 0.00 Long haul CHF 0.00
Economy and Business Service Type Wheelchair accompanying service all the way to seat (WCHC) Short / Medium haul CHF 0.00 Long haul CHF 0.00
Economy and Business Service Type Medical equipment: shots Short / Medium haul CHF 0.00 Long haul CHF 0.00
Economy and Business Service Type Other medical equipment Short / Medium haul CHF 0.00 Long haul CHF 0.00
Economy and Business Service Type Portable oxygen concentrator (POC/CPAP) Short / Medium haul CHF 0.00 Long haul CHF 0.00
Wheelchair assistance may be ordered up to 4 days prior to departure.
Seats for special-category passengers will remain free of charge according to their requirements.
Passengers who booked their flight on flyedelweiss.com please contact the Service Center +41 (0)848 333 593 or services@flyedelweiss.com.
All other guests secure their free seat reservation through their booking office.

Special meal

On Edelweiss flights all special meals are free of charge. Special meal orders may be placed online up to 4 days prior to departure.

Flying with animals

For the transportation of your animal, the following charges apply.

Flights to / from Price
Flights to / from Short-haul I:
Agadir, Antalya, Bodrum, Cagliari (Sardinia), Catania (Sicily),
Chania (Crete), Corfu, Dalaman, Djerba, Dubrovnik,
Faro, Figari (Corsica), Fuerteventura, Funchal (Madeira), Gran Canaria,
Heraklion (Crete), Ibiza, Jerez de la Frontera, Kalamata, Kittilä,
Kos, Lamezia (Calabria), Lanzarote, La Palma, Larnaca (Cyprus),
Mahón (Menorca), Marrakesh, Mykonos, Ohrid, Olbia (Sardinia),
Palma de Mallorca, Paphos (Cyprus), Preveza/Lefkada, Pristina,
Pula, Reykjavik/Keflavik, Rhodes, Rovaniemi, Samos, Santiago de Compostela, Santorini,
Seville, Skiathos, Skopje, Split, Svalbard, Tenerife, Tirana, Tivat,
Tromsø, Varna, Zakynthos 		Price CHF 69.-
Flights to / from Short-haul II:
Hurghada, Marsa Alam, Muscat, Sharm El Sheikh 		Price CHF 92.-
Flights to / from Intercontinental I:
Havana, Montego Bay (Jamaica), Puerto Plata, Punta Cana, Varadero 		Price CHF 103.-
Flights to / from Intercontinental II:
Colombo, Male (Maldives), Orlando (Florida), Tampa Bay (Florida) 		Price CHF 115.-
Flights to / from Intercontinental III:
Buenos Aires, Calgary, Cancún, Cape Town,
Denver, Ho Chi Minh City (Saigon), Las Vegas, Phuket,
Sal (Cape Verde), San Diego, Rio de Janeiro,
San José (Costa Rica), Vancouver 		Price CHF 126.-

Flights to / from Price kennel 1 Price kennel 2- 5
Flights to / from Short-haul I:
Agadir, Antalya, Bodrum, Cagliari (Sardinia), Catania (Sicily),
Chania (Crete), Corfu, Dalaman, Djerba, Dubrovnik,
Faro, Figari (Corsica), Fuerteventura, Funchal (Madeira), Gran Canaria,
Heraklion (Crete), Ibiza, Jerez de la Frontera, Kalamata, Kittilä,
Kos, Lamezia (Calabria), Lanzarote, La Palma, Larnaca (Cyprus),
Mahón (Menorca), Marrakesh, Mykonos, Ohrid, Olbia (Sardinia),
Palma de Mallorca, Paphos (Cyprus), Preveza/Lefkada, Pristina,
Pula, Reykjavik/Keflavik, Rhodes, Rovaniemi, Samos, Santiago de Compostela, Santorini,
Seville, Skiathos, Skopje, Split, Svalbard, Tenerife, Tirana, Tivat,
Tromsø, Varna, Zakynthos 		Price kennel 1 CHF 115.- Price kennel 2- 5 CHF 230.-
Flights to / from Short-haul II:
Hurghada, Marsa Alam, Muscat, Sharm El Sheikh 		Price kennel 1 CHF 149.- Price kennel 2- 5 CHF 299.-
Flights to / from Intercontinental I:
Havana, Montego Bay (Jamaica), Puerto Plata, Punta Cana, Varadero 		Price kennel 1 CHF 172.- Price kennel 2- 5 CHF 346.-
Flights to / from Intercontinental II:
Colombo, Male (Maldives), Orlando (Florida), Tampa Bay (Florida) 		Price kennel 1 CHF 195.- Price kennel 2- 5 CHF 391.-
Flights to / from Intercontinental III:
Buenos Aires, Calgary, Cancún, Cape Town,
Denver, Ho Chi Minh City (Saigon), Las Vegas,
Phuket, San Diego, Rio de Janeiro, Sal (Cape Verde), San José (Costa Rica), Vancouver 		Price kennel 1 CHF 218.- Price kennel 2- 5 CHF 437.-

Services for children

Services for children are available for the following charges.

Flights to / from Price baby baskets* Price unaccompanied minor (UM)**
Flights to / from Short-haul I:
Antalya, Bodrum, Cagliari (Sardinia), Catania (Sicily), Chania (Crete), Corfu, Dalaman, Dubrovnik, Edinburgh, Faro, Figari (Corsica), Fuerteventura, Funchal (Madeira), Gran Canaria, Heraklion (Crete), Ibiza, Jerez de la Frontera, Kalamata, Kittilä, Kos, Lamezia (Calabria), Lanzarote, La Palma, Larnaca (Cyprus), Mahón (Menorca), Mykonos, Newquay (Cornwall), Ohrid, Olbia (Sardinia), Palma de Mallorca, Paphos (Cyprus), Preveza / Lefkada, Pristina, Pula, Rhodes, Rovaniemi, Samos, Santiago de Compostela, Santorini, Seville, Skiathos, Skopje, Split, Svalbard, Tenerife, Tirana, Tivat, Tromsø, Varna, Zakynthos 		Price baby baskets* CHF 0.- Price unaccompanied minor (UM)** 95.- CHF
Flights to / from Intercontinental I:
Agadir, Djerba, Hurghada, Marsa Alam, Marrakesh, Muscat, Sharm El Sheikh 		Price baby baskets* CHF 0.- Price unaccompanied minor (UM)** CHF 105.-
Flights to / from Intercontinental II:
Orlando (Florida), Tampa Bay (Florida) 		Price baby baskets* CHF 0.- Price unaccompanied minor (UM)** CHF 140.-
Flights to / from Intercontinental III:
Buenos Aires, Calgary, Cancún, Cape Town, Colombo, Dar es Salaam,
Denver, Havana, Ho Chi Minh City (Saigon), Kilimanjaro, Las Vegas,
Mahé (Seychelles), Male (Maldives), Mauritius, Montego Bay (Jamaica), Phuket, Puerto Plata, Punta Cana, Rio de Janeiro, Sal (Cape Verde), San Diego, San José (Costa Rica), Vancouver, Varadero, Zanzibar 		Price baby baskets* CHF 0.- Price unaccompanied minor (UM)** CHF 170.-
* Baby baskets may be ordered for babies up to 8 months (max. 11 kg or 70 cm). The number of baby baskets on-board is limited, thus your reservation is essential. Baby baskets can only be installed on certain seats on-board.

Seats for passengers travelling with an infant with bassinet facility remain free of charge
- 1 adult travelling with an infant with bassinet facility and another child/other children (up to 11yrs), the accompanying child/ren are entitled to seat reservation free of charge.
- If 1 or more adults are travelling with an infant with bassinet facility, only the adult with the infant gets a free seat due to mandatory seating for the bassinet.
All other passengers (adults and children) need to pay for their seats.
 
Passengers who booked their flight on flyedelweiss.com please contact the Service Center +41 (0)848 333 593 or services@flyedelweiss.com.
All other guests secure their free seat reservation through their booking office.
** Should a child be travelling alone („unaccompanied minor“), UM service will provide care for the child at the airport and on-board. An online reservation may be placed up to 4 days prior to departure.

Seat reservation for unaccompanied minors:
Passengers who booked their flight on flyedelweiss.com please contact the Service Center +41 (0)848 333 593 or services@flyedelweiss.com.
All other guests secure their free seat reservation through their booking office.

Important notice for codeshare and interline flights to / from USA

Please note that fees for baggage and optional services on flights operated by a codeshare or interline partner may differ from the fees for baggage and optional services charged by Edelweiss.

Please note that daily exchange rates apply.