Did you book your flight through flyedelweiss.com? Passengers who have booked their travel with SWISS (LX8xxx flight number) or through an (online) travel office are requested to contact the respective booking agency.

General information

Please select the kind of assistance you need from us from the following list:

Please enter your booking reference (if known)

Enter outbound flight (if booking reference unknown)

Enter return flight (if booking reference unknown)

AssistanceAssistanceMax. 3000 characters



Please indicate whether you require a wheelchair at the airport
Do you travel with your own wheelchair?


Do you travel with an electric wheelchair?

Please note: For security reasons the following rules for electric wheelchairs are applied: Before the wheelchair is checked-in the batteries have to be secured to the wheelchair and any battery terminals must be insulated in order to prevent short circuits. For wheelchairs utilizing wet batteries kindly contact our Medical Service Centre. The wheelchairs are being transported in the hold of the aircraft.

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