Edelweiss Air uses what are known as browser cookies (hereinafter referred to as "Cookies") in Edelweiss Air (hereinafter referred to as the "Website") and to obtain information that can help us to improve the information and services made available via the Website. This Cookie Policy provides you with information on the use of Cookies on the Website.

How Cookies Work

Cookies are small text files that a User's browser stores in a directory designed for this purpose on his/her computer. Cookies mean, for example, that text entries you have made in form fields on the Website are saved so that you do not have to enter the same information again the next time you visit the Website or when you want to use a different function on the Website.

Cookie Settings

You can decide for yourself whether our Website's web server is allowed to save Cookies on your computer or not. You can opt to change your browser settings so that they do not allow Cookies to be accepted or saved at any time. Alternatively, you can opt to be shown a warning message every time before you accept Cookies or you can set your browser up in such a way that it only accepts Cookies from certain websites. You can also delete Cookies that have already been saved at any time. We would like to emphasise that if you decline Cookies on the Website, some functions on the Website may be limited or unavailable. As a result, to make it easier to use the Website, we recommend that your browser settings accept Cookies on the Website.

Web Analysis Services

We use web analysis services to analyse the use of the Website in general and to gain insights into how to improve our offering. The web analysis services use Cookies to collect data. The information generated in this process (e.g. IP address and browser type) can be transmitted, after being rendered anonymous, to a server of the web analysis service in Germany or abroad to be saved and processed there. You can use corresponding browser settings, or set up an opt-out cookie of the web analysis service in question to prevent the service from placing Cookies on your computer and collecting data.

Online Marketing Networks

Edelweiss Air uses internationally active online marketing networks such as DoubleClick to operate its online marketing measures (e.g. banners or affiliate programmes). These networks use Cookies to be able to focus marketing measures on the identifiable needs of customers. You can set opt-out Cookies to prevent these online marketing networks from placing Cookies on your computer and collecting data.

Name of toolPurposeName / type / lifespanProvider / business address / privacy policy
Realperson Chat Suite, Live-ChatThis cookie assigns a browser session to an individual, anonymous identification number for controlling online advice. Lifetime: Will be deleted as soon as the browser is closed.REALPERSON_SESSION
HTTP cookie
Session
optimise-it GmbH, Kehrwieder 9 — 20457 Hamburg, Germany

optimise-it Datenschutz
BIG-IP DNS, Server-Load-BalancerThis cookie is used for the distribution of traffic on the website across multiple servers to optimise response times.BIGipServer~ Edelweiss~ www-pool, BIGipServer~ Edelweiss~ booking-pool
HTTP cookie
Session
F5, Inc., Corporate HQ, 801 5th Ave, Seattle, WA 98104, USA

N/A
BIG-IP DNS, Server-Load-BalancerThis cookie is used for the distribution of traffic on the website across multiple servers to optimise response times.TS01******
HTTP cookie
Session
F5, Inc., Corporate HQ, 801 5th Ave, Seattle, WA 98104, USA

N/A
ASP.NET, Web Application FrameworkGeneral purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server.ASP.NET_SessionId
HTTP cookie
Session
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

N/A
CookieFirst, Cookie Consent ManagerThis cookie contains your unique ID so CookieFirst can identify unique visitors to this website.cookiefirst-id
HTTP cookie
1 year
Digital Data Solutions B.V., Plantage Middenlaan 42a, 1018DH Amsterdam, Netherlands

Data processing agreement
Legal
CookieFirst, Cookie Consent ManagerThis cookie saves your cookie preferences for this website. You can change these or withdraw your consent easily.cookiefirst-consent
HTTP cookie
1 year
Digital Data Solutions B.V., Plantage Middenlaan 42a, 1018DH Amsterdam, Netherlands

Data processing agreement
Legal
CookieFirst, Cookie Consent ManagerThis cookie is set by CookieFirst and enables synchronisation of cookie preferences across domains connected to a company.cf-bulk-consent-1317a3b9-fbcb-431b-bf89-e1bc28d661e2
HTTP cookie
1 year
Digital Data Solutions B.V., Plantage Middenlaan 42a, 1018DH Amsterdam, Netherlands

Data processing agreement
Legal
Google reCAPTCHA v3This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website._GRECAPTCHA
HTTP cookie
6 months
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy
Google reCAPTCHA v3This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website._grecaptcha, rc::a, rc::b, rc::c
HTML local storage
Persistent
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy
booking.flyedelweiss.comUsed to store the user's default language in the portal.LOCALIZE_DEFAULT_LANGUAGE
HTML Local Storage
Persistent
 
AEMThis cookie is used for navigating the application.affinity
HTTP Cookie
Session
 
Google Tag Manager (Skript)Google Tag Manager is a tag management system which is used to implement scripts and tracking pixels onto websites and apps. We use this script from Google to enable the optimisation of our landing pages.N/AGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy

Name of toolPurposeCookie name / lifespanProvider / business address / privacy policy
Google AnalyticsSet by Google Analytics to control the request rate.

_gat_*****


1 minute

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy
Google AnalyticsRegisters a unique ID for a website visitor it tracks how the visitor uses the website. The data is used for statistics._gid
_ga


2 years
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy
Google AnalyticsUsed to throttle request rate, if Google Analytics is deployed via Google Tag Manager._dc_gtm_UA-XXXXXXX-XX


1 minute
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy

Name of toolPurposeName / type / lifespanProvider / business address / privacy policy
Google AdsThird party cookies. They provide certain features of Google and may store certain preferences according to usage patterns and personalize the ads that appear in Google searches.CONSENT
HTTP cookie


2 years

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy policy

Further information on Google’s
privacy policy relating to ads


You can adjust your Google
advertisements settings by visiting: Google Ad Settings

Floodlight (Google DoubleClick)Floodlight is the conversion tracking system for the Google Marketing Platform (formerly known as DoubleClick). These cookies help us to analyze and optimize our advertising campaigns.test_cookie
_IDE
HTTP cookie


Up to 2 years

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy policy

Further information on Google’s
privacy policy relating to ads


You can adjust your Google
advertisements settings by visiting: Google Ad Settings

Google AdsenseThis cookie is set by Google Adsense for experiments with 'cross-website' advertising._gcl_au
HTTP cookie


persistent

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy policy

Further information on Google’s
privacy policy relating to ads


You can adjust your Google
advertisements settings by visiting: Google Ad Settings

YouTube, VideoplayerThis cookie allows Youtube to check for bandwidth usage.VISITOR_INFO1_LIVE
HTTP cookie


6 months
Google LLC, D/B/A YouTube 901 Cherry Ave. San Bruno, CA 94066, USA

Privacy policy
Manage shared information on YouTube
YouTube, VideoplayerRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.YSC
HTTP cookie


Session
Google LLC, D/B/A YouTube 901 Cherry Ave. San Bruno, CA 94066, USA

Privacy policy
Manage shared information on YouTube
Facebook PixelThis cookie is used by Facebook for advertising purposes and conversion tracking._fbp
HTTP cookie


3 months
Meta Platforms Inc., 1 Hacker Way Menlo Park, CA 94025, USA

Privacy policy

Advertisement's preferences on Facebook
Facebook, RemarketingCookie set by Facebook. The gathered information is used in their advertising products, for example real time bidding from third party advertisers.fr
HTTP cookie


3 months
Meta Platforms Inc., 1 Hacker Way Menlo Park, CA 94025, USA

Privacy policy

Advertisement's preferences on Facebook
Facebook, RemarketingThis item is used for visitor evaluation.lastExternalReferrer
lastExternalReferrerTime
HTML local storage
Persistent
Meta Platforms Inc., 1 Hacker Way Menlo Park, CA 94025, USA

Privacy policy

Advertisement's preferences on Facebook