Edelweiss Air uses what are known as browser cookies (hereinafter referred to as "Cookies") in Edelweiss Air (hereinafter referred to as the "Website") and to obtain information that can help us to improve the information and services made available via the Website. This Cookie Policy provides you with information on the use of Cookies on the Website.

How cookies work

Cookies are small text files that a User's browser stores in a directory designed for this purpose on his/her computer. Cookies mean, for example, that text entries you have made in form fields on the Website are saved so that you do not have to enter the same information again the next time you visit the Website or when you want to use a different function on the Website.

Cookie settings

You can decide for yourself whether our Website's web server is allowed to save Cookies on your computer or not. You can opt to change your browser settings so that they do not allow Cookies to be accepted or saved at any time. Alternatively, you can opt to be shown a warning message every time before you accept Cookies or you can set your browser up in such a way that it only accepts Cookies from certain websites. You can also delete Cookies that have already been saved at any time. We would like to emphasise that if you decline Cookies on the Website, some functions on the Website may be limited or unavailable. As a result, to make it easier to use the Website, we recommend that your browser settings accept Cookies on the Website.

Web analysis services

We use web analysis services to analyse the use of the Website in general and to gain insights into how to improve our offering. The web analysis services use Cookies to collect data. The information generated in this process (e.g. IP address and browser type) can be transmitted, after being rendered anonymous, to a server of the web analysis service in Germany or abroad to be saved and processed there. You can use corresponding browser settings, or set up an opt-out cookie of the web analysis service in question to prevent the service from placing Cookies on your computer and collecting data.

Online marketing networks

Edelweiss Air uses internationally active online marketing networks such as DoubleClick to operate its online marketing measures (e.g. banners or affiliate programmes). These networks use Cookies to be able to focus marketing measures on the identifiable needs of customers. You can set opt-out Cookies to prevent these online marketing networks from placing Cookies on your computer and collecting data.

Name of tool Purpose Cookie name / lifespan Provider / business address / privacy policy
Name of tool Realperson Chat Suite, Live-Chat Purpose This cookie assigns a browser session to an individual, anonymous identification number for controlling online advice. Lifetime: Will be deleted as soon as the browser is closed. Cookie name / lifespan REALPERSON_SESSION

Session
Provider / business address / privacy policy optimise-it GmbH, Kehrwieder 9 — 20457 Hamburg, Germany

optimise-it Datenschutz
Name of tool BIG-IP DNS, Server-Load-Balancer Purpose This cookie is used for the distribution of traffic on the website across multiple servers to optimise response times. Cookie name / lifespan BIGipServer~ Edelweiss~ www-pool, BIGipServer~ Edelweiss~ booking-pool

Session
Provider / business address / privacy policy F5, Inc., Corporate HQ, 801 5th Ave, Seattle, WA 98104, USA

N/A
Name of tool BIG-IP DNS, Server-Load-Balancer Purpose This cookie is used for the distribution of traffic on the website across multiple servers to optimise response times. Cookie name / lifespan TS01******

Session
Provider / business address / privacy policy F5, Inc., Corporate HQ, 801 5th Ave, Seattle, WA 98104, USA

N/A
Name of tool ASP.NET, Web Application Framework Purpose General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. Cookie name / lifespan ASP.NET_SessionId

Session
Provider / business address / privacy policy Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

N/A
Name of tool CookieFirst, Cookie Consent Manager Purpose This cookie contains your unique ID so CookieFirst can identify unique visitors to this website. Cookie name / lifespan cookiefirst-id

1 year
Provider / business address / privacy policy Digital Data Solutions B.V., Plantage Middenlaan 42a, 1018DH Amsterdam, Netherlands

Data processing agreement
Legal
Name of tool CookieFirst, Cookie Consent Manager Purpose This cookie saves your cookie preferences for this website. You can change these or withdraw your consent easily. Cookie name / lifespan cookiefirst-consent

1 year
Provider / business address / privacy policy Digital Data Solutions B.V., Plantage Middenlaan 42a, 1018DH Amsterdam, Netherlands

Data processing agreement
Legal
Name of tool CookieFirst, Cookie Consent Manager Purpose This cookie is set by CookieFirst and enables synchronisation of cookie preferences across domains connected to a company. Cookie name / lifespan cf-bulk-consent-1317a3b9-fbcb-431b-bf89-e1bc28d661e2

1 year
Provider / business address / privacy policy Digital Data Solutions B.V., Plantage Middenlaan 42a, 1018DH Amsterdam, Netherlands

Data processing agreement
Legal
Name of tool Google Tag Manager (Skript) Purpose Google Tag Manager is a tag management system which is used to implement scripts and tracking pixels onto websites and apps. We use this script from Google to enable the optimisation of our landing pages. Cookie name / lifespan N/A Provider / business address / privacy policy Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy
Name of tool Purpose Cookie name / lifespan Provider / business address / privacy policy
Name of tool Google Analytics Purpose Set by Google Analytics to control the request rate. Cookie name / lifespan _gat_*****



1 minute
Provider / business address / privacy policy Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy
Name of tool Google Analytics Purpose Registers a unique ID for a website visitor it tracks how the visitor uses the website. The data is used for statistics. Cookie name / lifespan _gid
_ga



2 years
Provider / business address / privacy policy Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy
Name of tool Google Analytics Purpose Used to throttle request rate, if Google Analytics is deployed via Google Tag Manager. Cookie name / lifespan _dc_gtm_UA-XXXXXXX-XX



1 minute
Provider / business address / privacy policy Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy
Name of tool Purpose Cookie name / lifespan Provider / business address / privacy policy
Name of tool Google Ads Purpose Third party cookies. They provide certain features of Google and may store certain preferences according to usage patterns and personalize the ads that appear in Google searches. Cookie name / lifespan CONSENT



2 years
Provider / business address / privacy policy Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy policy

Further information on Google’s
privacy policy relating to ads


You can adjust your Google
advertisements settings by visiting: Google Ad Settings
Name of tool Floodlight (Google DoubleClick) Purpose Floodlight is the conversion tracking system for the Google Marketing Platform (formerly known as DoubleClick). These cookies help us to analyze and optimize our advertising campaigns. Cookie name / lifespan test_cookie
_IDE



Up to 2 years
Provider / business address / privacy policy Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Google’s privacy policy

Further information on Google’s
privacy policy relating to ads


You can adjust your Google
advertisements settings by visiting: Google Ad Settings
Name of tool Google Adsense Purpose This cookie is set by Google Adsense for experiments with 'cross-website' advertising. Cookie name / lifespan _gcl_au



persistent
Provider / business address / privacy policy Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Privacy policy

Further information on Google’s
privacy policy relating to ads


You can adjust your Google advertisements settings by visiting: Google Ad Settings
Name of tool YouTube, Videoplayer Purpose This cookie allows Youtube to check for bandwidth usage. Cookie name / lifespan VISITOR_INFO1_LIVE



6 months
Provider / business address / privacy policy Google LLC, D/B/A YouTube 901 Cherry Ave. San Bruno, CA 94066, USA

Privacy policy
Manage shared information on YouTube
Name of tool YouTube, Videoplayer Purpose Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Cookie name / lifespan YSC



Session
Provider / business address / privacy policy Google LLC, D/B/A YouTube 901 Cherry Ave. San Bruno, CA 94066, USA

Privacy policy
Manage shared information on YouTube
Name of tool Facebook Pixel Purpose This cookie is used by Facebook for advertising purposes and conversion tracking. Cookie name / lifespan _fbp



3 months
Provider / business address / privacy policy Facebook, Inc. 1 Hacker Way Menlo Park, CA 94025, USA

Privacy policy

Advertisement's
preferences on Facebook
Name of tool Facebook, Remarketing Purpose Cookie set by Facebook. The gathered information is used in their advertising products, for example real time bidding from third party advertisers. Cookie name / lifespan fr



3 months
Provider / business address / privacy policy Facebook, Inc. 1 Hacker Way Menlo Park, CA 94025, USA

Privacy policy

Advertisement's
preferences on Facebook