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Getting forgotten items back to you

Left on the aircraft

In the heat of the moment when disembarking from an aircraft, it can be surprisingly easy to leave something behind. We take these items to the lost property office at the respective destination. You have three months to collect the lost items from there – that is how long the lost property office will keep them. For further information, you can telephone the lost property offices on +41 (0) 900 571015.

Left at the airport or inside the aircraft

Via the following link you can submitting a new lost property report:

Please note that we do not assume any liability for losses nor for forwarding your property.