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Possible answers for: General

Does Edelweiss give out any passenger information?

No information about passenger and crew members is given out.

Can I take alcohol into the aircraft?

The consumption of self-brought alcohol within the aircraft is prohibited.

Is smoking permitted on board Edelweiss?

All Edelweiss flights are non-smoking-flights.

Where can Edelweiss Logo Items be purchased?

During your flight on board.

Where do I find the Edelweiss Shop?

We are currently working on a new Edelweiss Shop and will inform our customers via our newsletter as soon as it is available.

Where can I activate the SMS service?

Since the migration to a new booking engine, your mobile phone number will be stored during the booking process. In case of flight schedule changes, our passengers will be informed automatically.

How and where can I participate in the customer survey?

You can participate in the survey if you received an invitation with a personal login code on a flight with us. To access the survey, please click on the following link. You can enter your personal login code and select your preferred language on the first page. Flyedelweiss.com/feedback

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