I would like to change or cancel my flight. What do I need to do?
If you booked your flight at flyedelweiss.com or via our Service Center, you may be entitled to alter your flight depending on the applicable fare conditions. Please contact our Service Center so that the conditions can be checked and, if applicable, changes made to your booked flight. Please have your six-digit reservation number ready for this.
Service Team phone: +41 (0)848 333 593 (local rate)
Opening hours: Mo–Fr, 8 am to 8 pm, Sat-Sun, 9.30 am to 6 pm
If you did not book your flight with us, please contact your booking agency.