Edelweiss attaches a great deal of importance to protecting its customers' privacy. Below, we have set out the principles based on which we collect and process personal data (information that identifies you or allows us to identify you) via this website and other websites and applications operated by Edelweiss (hereinafter referred to as the "Website").

Collection of personal data

You can visit the Website and obtain information on our offers without revealing any personal data. We only request personal data where this is required in order for us to perform our own services or to process Transactions that you execute with Edelweiss or our partners. We collect and process your personal data carefully, only for the purposes described in this data protection declaration and only to the extent that is necessary for these purposes. We only store your personal data insofar and as long as is required for us to perform our services or to the extent that we are required to do so by law. ;;; ;;; Your personal data will be stored by our system even if you do not complete a booking, as long as you have entered this data in the corresponding form. This data may be used to inform you about an offer which you have specifically considered. This data may also be stored and further processed by partners and other parties enlisted to provide such services. Any data which is stored by our system before your booking is completed will only be used to remind you of your incomplete booking, and only for the duration of this reminder service. Such data will not be stored if you delete it from the corresponding form. ;;; ;;; We also collect data to analyse the use of the Website in general, to gain insights into how to improve our offering and to focus our marketing measures on the identifiable needs of our customers. We also collect and process this data using cookies. You can find information on how cookies work and your options in this respect in our Cookie Policy.

Data processing for service provision

In order to process flights booked by you and operated by Edelweiss or our partners, we also require the following information: your preferred mode of payment and your address. ;;; ;;; For regulatory reasons, we also have to pass certain pieces of personal and booking data on to authorities in Switzerland and abroad to clarify security and immigration issues (e.g. Advanced Passenger Information data ("API data") which is sent to authorities in the US). ;;; ;;; If you enter into Transactions directly with our partners or other third parties via the Website, an agreement is deemed to be established between you and the service provider in question. The service provider is entitled to process your personal data to process the Transaction and, where appropriate, other services performed directly by it. The data protection principles of the service provider in question apply. If you have any questions in this respect, please contact the contractual partner in question directly.

Edelweiss marketing measures

We keep you informed of relevant developments relating to Edelweiss and Edelweiss offers. If you order our newsletter on the Website, e.g. by clicking on a confirmation field, you will receive news on a regular basis. If you decide, at a later date, that you no longer wish to receive our newsletter, you can unsubscribe at any time free of charge in the newsletter itself.

Data security

We protect your personal data by taking suitable security measures and using secure servers. We have taken appropriate technical and organizational measures to protect the Website from loss, destruction or manipulation, as well as from access, modification or dissemination by unauthorized individuals. Particularly sensitive data is encrypted (SSL) when it is sent via the Internet.


We reserve the right to amend this Data Protection Declaration at any time. Amendments shall apply as soon as they are published on this Website.

Contact for data protection

If you have any questions regarding this Data Protection Declaration or data protection at Edelweiss, please contact: ;;; Swiss International Air Lines Ltd. ;;; Betrieblicher Datenschutzverantwortlicher (data protection officer) ;;; ZRHLX/DHL ;;; Postfach ;;; 8058 Zurich Airport ;;; Switzerland